Are you guilty of making these errors when giving vaccines?
A number of errors can occur when preparing and giving a vaccination. Make sure you know how to avoid common pitfalls and what to do if an error does occur. Read more>

Iron infusions - 5 things you can do to avoid a complaint
An increasingly popular method of treating general practice patients with iron deficiency involves intravenous iron infusions with Ferinject ®. However, an uncommon but known complication from iron infusion treatment is permanent skin staining as a result of perivenous leakage from the intravenous administration site. Read more>

Stay between 2 and 8 to (safely) vaccinate
Flu season reminds us that vaccination storage is an important issue in general practice. Vaccines are delicate biological products: if we don’t protect them, they don’t protect our community. Is your practice meeting the national standards? Read more>

Cryotherapy: Are you getting it right?
Cryotherapy is often used in general practice, skin cancer medicine and dermatology to treat a number of common skin lesions. It is an established and inexpensive treatment and one of the most commonly used MBS items in general practice in Australia. However, if the procedure is conducted incorrectly, it can cause additional pain and scarring.

Risks associated with Postnatal Depression can be unpredictable and difficult to assess.
A woman is at the highest risk of PND during her pregnancy and in the first two postnatal years after giving birth. Read more

Chlamydia: Do you know your patient's partner?
Doctors who treat a patient for a chlamydia infection must record the contact details of their patient's partner. Read more

Domestic violence: Can you spot it?
It has been estimated that a GP may see as many as five women a week who present with symptoms of violence in the home. Yet the GP is unaware of the violence. Read more

Transgender patients: Tips for treatment
Many transgender people delay or avoid seeking health care because they have had negative experiences in medical settings. Read more

Informed consent: make it meaningful
In this article, we discuss how to avoid this risk of complaint and ways to improve communication with a patient so that their consent is voluntary, active and informed.

Circumstances change, good practice stays the same 
Coronavirus has affected nearly every aspect of our lives, including patient consultations, but the basics of quality general practice remain, Associate Professor Charlotte Hespe writes.

Is poor peer communication putting your patient at risk?
Good two-way communication is an essential element in successful doctor-patient relationships. But a communication breakdown between treating GPs can result in poor patient care and missed diagnosis. Read more>

Groundbreaking staff culture program supports patient outcomes
Recent academic research demonstrates there is a correlation between disrespectful behaviour by practitioners within medical teams and poorer patient outcomes.  We talk to Dr Sarah Michael, a psychiatrist at St Vincent’s Hospital in Sydney, about the Ethos Program which aims to encourage respectful behavior between colleagues to support better patient outcomes. Read more>

Just say - No
The Good Medical Practice - Code of Conduct says "whenever possible avoid providing medical care to anyone with whom you have a close personal relationship." Read more

What it means to say 'sorry'
Sometimes, things go wrong. How you react to a patient's distress may be the tipping point as to whether or not they lodge a formal complaint which could lead to a stressful investigation by medical regulators. However, many doctors fear that saying "sorry" could be an admission of liability which could later be used against them. Read more.

Ending a therapeutic relationship...is it the answer?
Sometimes, it’s necessary for a doctor to stop seeing a patient, or a patient may not want to see you. What do you do when faced with a patient who repeatedly doesn’t turn up for appointments, or becomes abusive or aggressive towards you? Dr Walid Jammal and Dr Rosa Canalese reveal their top tips. Read more.

Complaints, Clinical Care, Communication and More: Take-away messages from the Annual Report
In the 2018/19 financial year, the Medical Council received 2,518 complaints about 2,051 doctors – just under 7% of registered medical practitioners in NSW. Read more

Hot button issues
Each year, the Medical Council considers about 2300 complaints and notifications about medical practitioners in NSW. While complaints cover a wide range of issues, there are a few subjects that come up frequently. These resources may help you avoid a complaint in these areas: Read more

Types of complaints
An infographic showing the types of complaints the Medical Council receives and which doctors are most at risk of a complaint. Read more

5 tips if someone complains
Here's the top 5 things to do if you are the subject of a complaint. Read more

Support for your wellbeing
The Doctor's Health Advisory Service (DHAS) provides a confidential phone back support service for doctors with the aim of ensuring every doctor in NSW has access to healthcare. Watch now

Why do I need a doctor when I am one?
Medical literature frequently highlights the proven benefits of having your own doctor. But do doctors heed this advice? We speak with Dr Liz Campbell about why having a GP is worthwhile and what makes doctors unique patients. Read more

Healthier doctors = healthier patients
The Medical Council speaks with Dr Leanne Rowe about the mental health pressures doctors face, the barriers that can stop colleagues from getting help and some practical steps for better self-care. Read more>

The seven ages of a doctor's career
A doctor’s career will go through many transitions, doctors need to think ahead and plan for significant career changes. Read more

Confidence, competence and getting it wrong!
Clinical confidence comes slowly over a career. Every doctor makes mistakes and it's important to recognise you can't be good at everything. Read more

Doctors must reach out to colleagues suffering in silence
It's time doctors and medical students trying to cope with mental health issues can feel comfortable and supported in seeking treatment. Read more

Helping the healers: Doctors' Health Advisory Service
An independent and confidential service where doctors can seek support and advice.Read more

Leaving medicine? What you need to know about patient records before you do
The decision to leave medicine is never easy but doctors who retire, sell their practice or are suspended still have record-keeping obligations under legislation and best-practice guidelines. Read more

Why are systems struggles impacting doctors and their aged care patients?
The accuracy of medical records is pertinent when dealing with vulnerable patients, such as those in aged care. So why then are medication charts not matching GP records more than 95% of the time? What can be done to minimise risk to patients? Read more

Recording of consults is complex - GPs should proceed with caution
The question of whether or not you can or should record conversations during consults arises fairly frequently. Whether or not this is permissible is a complex question as every state has slightly different legislation about what is allowed, depending on the circumstances. Read more

Clinical images: don't let diagnostic snaps be your downfall
Asking for advice on a diagnostic photo is as simple as snap, click, send. But what is the purpose of taking the photo? Did you seek the patient’s permission? How can you maintain confidentiality once you hit send? Read more see how to avoid breaching patient privacy.

Patient safety depends on timely, quality clinical handovers
Communication between hospitals and GPs can have an enormous impact on the health outcomes of patients and it all starts with the humble discharge summary. Read more 

Medical certificates: What you need to know
Answers to common questions about medical certificates. Read more.

10 keys to good patient-centred record keeping
Remaining focused on your patient while taking good patient notes can be challenging. In this article, Dr Walid Jammal gives 10 helpful tips. Read more.

Do you know the three Ws of compound medicine?
There are key reasons, including patient safety, to understand who is making the compound medicine, where (and in what conditions) is it being made and what exactly is in the compound medicine.

Prescribing opioids and drugs of addition - rules and requirements (part two)
A two-part podcast series - in part two we hear from Dr Simon Cowap, GP, educator and Medical Council hearing member and assessor. How should general practitioners respond to doctor shoppers and better manage patient expectations when itc comes to opioids?

Prescribing opioids and drugs of addition - rules and requirements (part one)
A two-part podcast series - part one contains vital information for NSW doctors, as we discuss the regulation of  prescribing of opioids and drugs of addiction as it applies to NSW based medical practitioners. What are the rules? We hear  from Dr Brian Morton a GP and NSW Medical Council member, and Mr Bruce Battye, Director of the NSW Pharmaceutical Regulatory Unit (Ministry of Health).

Prescribing drugs of addiction - the knowledge gap
The law in NSW requires doctors who prescribe or supply a drug of addiction to obtain an Authority to Prescribe  from the NSW Ministry of Health. Read more

Doctors overprescribing opioids
Australians are two-and-a-half times more likely to die from an overdose of an opioid prescribed by a doctor, or stolen from a hospital, than from street drugs. Read more

FAQ - Doctor shopping
How to identify a doctor shopper? Read more

Interview with Bruce Battye Pharmaceutical Regulatory Unit
The Director of the NSW Pharmaceutical Regulatory Unit, Bruce Battye discusses what his unit does and key prescribing issues doctors need to be aware of. Read more

Have you had prescriptions lost or stolen? Why you need to report
Tips on how to avoid having scripts forged or stolen, and what you need to do if they are. Read more.

If the Medical Council calls, will I end up suspended?
We explore a more common practitioner interaction with the Council – a Performance Assessment – what is it, how is it established and why are they held? Read more

Who's who in medical regulation?
It's not top of mind, but understanding how the regulatory puzzle fits together can be useful. Read more